AGENT INFORMATION - USER TERMS - TERMS & CONDITIONS

How do I get started?

In order to use Kazork's online software to search for properties and submit offers on properties listed by the listing agent or home seller, you must first register with Kazork. To do this, Click "Sign In or Register" in the upper portion of the Web site. Once you have registered, you will be able to search properties for sale.  Kazork's online software actually verifies your real estate license information. Once you have been verified, you will receive an e-mail notification that you have been authorized to submit offers. Be sure to register well before you may want to submit an offer, as it may take a few days to authorize your account.

Why do I need to register?

Only actively licensed real estate agents in good standing are allowed to submit offers for properties. 

How do I register?

Click on “Sign In or Register” in the upper portion of the Web site. This will take you to the login page. Enter your e-mail address in the text box to the left of the login area, select “Agent," and click “Sign Up Now.” On the next page, fill out the form completely and accurately, then click “Submit”. Once you have submitted your registration, you may select the counties you are interested in within your state; or click on the “Properties” tab to search. You will be notified via e-mail once your account information has been verified and you have been authorized to submit offers.

Why am I not getting any e-mails from Kazork?

Make sure that info@kazork.com AND support@kazork.com are authorized in the e-mail program you use. **NOTE: E-mail addresses @yahoo.com and Comcast are known to not receive messages from Kazork.com because of their strict e-mail filtering systems. We recommend getting a free G-mail or Hotmail account, or using another personal or office e-mail instead if you have a Yahoo or Comcast e-mail address.  If this is not the problem, there may be several other reasons you are not receiving e-mails from Kazork. Please check your spam or junk folder in your e-mail inbox. If you find Kazork e-mails there, mark them as "Not Junk", and/or add Kazork to your "Safe Recepient's List".  Then again, make sure Kazork e-mail is allowed in your e-mail settings. You may also login to MyKazork on this Web site and make sure your e-mail address is entered correctly.

What is an OSP?

OSP is the acronym for "Offer Submission Period".  The OSP is dictated and set by the home seller. The OSP is the amount of time including overtime, that the home seller is allowing to review offers.

What is a Maximum Auto Offer?

A Maximum Auto Offer is the predetermined maximum amount of money your buyer is willing to pay for the property. Enter your buyer's Maximum Auto Offer only once per OSP.  After you enter your buyer's maximum offer in the auto offer field, Kazork's system will automatically submit the minimum offer required.  Your offer will automatically be increased to the next minimum offer each time another offer is submitted exceeding your current offer. Your offer will not increase unless it has been exceeded by another offer. The Auto Offer will be in place until either your buyer's highest offer is exceeded by a higher offer, or until the OSP ends and your buyer has the highest offer. To use this feature, simply click the Maximum Auto Offer choice and enter the highest amount your buyer is willing to offer. You will receive an Instant Alert from Kazork via e-mail if someone exceeds your maximum offer. NOTE: NEVER SUBMIT MORE THAN ONE MAXIMUM AUTO OFFER FOR THE SAME OSP OR YOU WILL BE COMPETING AGAINST YOURSELF. IF YOU DO THIS, YOU WILL BE HELD RESPONSIBLE FOR THE HIGHEST OFFER THAT APPEARS ON THE OFFER SUBMISSION PERIOD PAGE.  If you do not fully understand how a Maximum Auto Offer works, we recommend submitting only single offers.

Can I submit an offer lower than the listing price?

No. The list price is the lowest price that the seller has specifically stated he/she will accept.

What is Overtime?

Overtime occurs when an offer is submitted within the last fifteen minutes of the OSP. If this occurs the OSP will be extended another 15 minutes beyond the original end time. If an offer is submitted during the Overtime period, it will extend the OSP for another 15 minutes beyond the first Overtime’s end time. This will continue until a 15-minute Overtime period passes without an offer being made. This helps protect agents from those who wait until the last second to make a high offer on a property to prevent others from countering them. In the event of a tie offer, the winning offer is the offer that appears one second before the other offer.  This may occur if there is an auto-offer.

When will I find out if my offer was accepted by the Home Seller?

You can track all offers on a property at any time by going to that property’s OSP page and clicking on the “Offer History” tab. (Hint: If the property's OSP has ended, search for it as a "Sold" property).  You may also see properties currently running an OSP that you have offers on, as well as your offer’s status by going to My Kazork, clicking on “My Current Properties” and then “Offers”. Kazork will notify you automatically by e-mail if someone else submits a higher offer than yours.

Here is what happens if your buyer submits the highest offer at the end of the Offer Submission Period (OSP):

1) You will receive a call and an e-mail from us confirming that you were the winning agent.

2) You will receive a second e-mail with detailed offer instructions for submitting the contract along with any required riders or addendums.
 
If you do not receive this e-mail before the end of the business day (5 PM PST) on the day the OSP ends you may contact (619) 255-0928 extension 775 to check the status.
 
NOTE: Contracts must be received within 24 hours after you receive the detailed offer instructions e-mail from us.

I have more than one buyer who wants to submit an offer on the same property. What do I do?

You can manage your buyers in My Kazork. Go to My Kazork and click on My Buyers. You can add, edit, and delete your buyers here; then submit offers on behalf of different buyers. This is simply to help YOU manage your buyers.  Your buyers' information will not show up on the Offer History. If you do not wish to use your buyers’ real names, you are not required to do so.

I’ve registered and logged in but I still can’t submit offers.

You must wait to be authorized before you can submit offers. You will receive an e-mail notification once you have been authorized.

Can I submit an offer over the weekend?

Once your account on Kazork has been authorized, you may submit offers 24 hours a day, seven days a week.

Does it cost me anything to use Kazork?

No.  It is free to register with and submit offers on Kazork. If you close a Kazork transaction, you receive your commission directly from the closing company.  See the Property Details page for the specific commission amount.

Is Kazork the listing broker?

No. Kazork is a software platform that allows the listing agent and buyer agents to communicate in a transparent environment.  Agents submit offers directly to the listing agent,the seller and/or their legal assignees based on the seller's directions. Kazork is simply online software that allows real estate agents to be more successful. 

Should my buyer fill out a purchase agreement and deposit the check?

That is up to you, though unnecessary until you have the winning offer. Through Kazork's Web site, you are submitting the purchase price only as directed by the Home Seller. If your purchase price is the highest at the end of the OSP, you will be required to fill out a purchase agreement and collect a deposit check at that time. However, if taking this step before submitting your purchase price online makes you feel more comfortable, go ahead.

My buyer is willing to pay all cash. Do we still have to wait for the OSP to end?

If the Home Seller has selected to review only the offer based on highest purchase price, then your buyer will need to wait until the end of the OSP.  The Home Seller is stating that all offers have a chance of closing regardless of financing terms. When you submit an offer, you must agree to the Home Seller's Terms and Conditions stating that you, the agent representing the buyer, have pre-qualified your buyer or confirmed the buyer has the cash to close the transaction.  The highest offer at the end of the OSP will be reviewed by the seller for acceptance.

My buyer had the highest offer and the OSP just ended. What happens now?

You will receive an e-mail and a phone call at the end of the OSP with notification that you have the highest offer. Shortly after, you will receive another e-mail with instructions to complete a paper purchase agreement.  You can then fax or e-mail the signed agreement to us along with a copy of the deposit check or proof of funds if it is a cash transaction. From that point on, it’s a standard real estate transaction.

If you have the highest offer and do not receive an e-mail or phone call before the end of the business day (5 PM PST) on the day the OSP ended, you may call us at 1(619) 255-0928 extension 775 to check the status.

I had the highest offer. Is the seller required to accept it?

No.  The seller reserves the right to accept or reject any offer regardless of terms, times or conditions of the offer. This is no different than any other real estate transaction.  The seller makes the final decision on all offers.

What happens if I submit an offer and then my buyer changes his/her mind?

A real estate transaction is  based on honesty and integrity from all parties involved. However, human beings do change their minds. If this happens prior to the offer being accepted by the seller, the agent must inform Kazork within 24 hours of receiving notification from their buyer. Agents must also realize they are not allowed to enter an offer unless the buyer has given them express authority to do so. This is no different from submitting a paper purchase agreement. If your client has not given you permission to submit an offer on a Kazork property, do not do so. Kazork reserves the right to permanently deny access to any agent found to be abusing this process.

My buyer wants an answer on their offer immediately. What do I do?

Kazork’s transparent submission process allows you and your buyer to track the status of your offers at any time. You can see where you stand in regard to other offers by viewing the Offer History for the property. If someone else submits an offer higher than yours, you will receive an instant alert via e-mail. If your offer is the highest at the end of the offer submission process and the reserve price of the property has been met, it will be sent to the seller immediately for review. If your offer is not the highest, it is no different than if you submitted a paper purchase agreement that was not accepted.